PRIVACY POLICY

Vaidya Energy Pvt. Ltd. is a subsidiary of Vaidya’s Organization of Industries and Trading Houses. Vaidya Energy Pvt. Ltd. is the authorised distributor in Nepal for Ather Electric Scooters.

The privacy of your personal data is important to us and we are committed to accord the information the due level of care as presented in this Privacy Policy statement, and consistent with the Privacy Act of 2075 (2018).

This policy applies to Vaidya Energy Pvt. Ltd. and any other associated/affiliated businesses, and outlines our obligations and practices in the handling of the Personal Data we collect and hold about our customers, prospects, vendors, suppliers, partners, and all others who come into contact with us and our related companies, across all touch points of our business operations, including those seeking employment with us.

Personal data (“Personal Data”) refers to all and any information relating to you obtained by us in the course of and as a result of the provision of any products and services by us to you. Such Personal Data includes but not limited to your name, mailing address, telephone number(s) and personal email address. We shall treat your Personal Data as confidential and will accord due level of care in accordance with our Privacy Policy statement, and consistent with the Privacy Act of 2075 (2018).

Ather Nepal uses cookie technology to allow Ather Nepal to trace the paths followed by you to the Atherenergy site, to help Ather Nepal in registering user activity at the Atherenergy site and to evaluate and improve the Atherenergy site, in order to make it more useful to you. Ather Nepal does not register information on individual users through this technology, so no information about you in particular will be kept or used. Please note that you can set your browser to not accept cookies or warn you in case cookies are sent.

Generally, we collect Personal Data from customers, prospective customers, suppliers etc. for purposes relating to the products and services we offer or require, or in assessing your suitability for employment with us. These purposes include, but are not limited to:

• responding to your enquiries regarding scooters, scooter sales/leasing/servicing/repairs, scooter parts and accessories, and any other services we offer;

• receiving feedback and dealing with complaints;

• processing orders and administering accounts;

• providing customer and dealer support, such as service maintenance reminders;

• vehicle warranties and scooter special service campaigns;

• communication with you in relation to your scooter ownership, to products and services we provide which are relevant to your existing relationship with us;

• offering you updated marketing and promotional packages you can benefit from, including products and services offered by our selected partners;

• product updates and upgrades;

• research and surveys;

• meeting regulatory and legal obligations;

• applications for employment.